No pitch for Telkom installation technitian.

App**** for Home Wifi two months ago. Advertisment states "installation included and no extra costs". Had to pay R700 before installation could be done. Paid it and waited. Recieved an sms two weeks ago installation date is 10 April. Arranged leave at work only to recieve sms on morning of 6 April date is moved to 6 April. Arranged leave on short notice and went home. Guy was there for 5 min and said he needs to buy a cable and left. Never returned. Phoned that evening and said that installation will still be 10 April. Morning of 9 April recieved another sms saying that technician will arrive that same day to do installation. AGAIN arranged leave on short notice. No one pitched. Phoned again and Telkom stated installation will still be on 10 April. Guess what. No one showed today either. 3 days leave for nothing. Phoned this afternoon and said they have problems with their system amd have no more info. We dont even have the product installed at home and already so much trouble? ?