No pitch appointment

I had an a appointment with Telkom on Monday, for a ADSL setup. Nobody pitched up, 3 days later nobody has phoned or let me know what is going on!!<br> <br> This after my online application was never processed, even after they called me. And I had to sit at a branch for 1h30m to get an appointment.<br> <br> Now the other problem I have with Telkom is, they insist you be at home the whole day cause the technicians can tell me what time they will be there. So I have to take a whole days leave...personal leave from work!! <br> <br> It is really unacceptable Telkom!!