No phone service since 25 OCT 2015

I've had no service since 25 OCT 2015. The phone has been reported at least 6 times during that period. I keep getting excuses like: <br> The cables have been ******/ The cables have been replaced/ No one has been assigned to the job/ someone has been assigned to the job/the job has been escalated<br> <br> I need to use the wifi for business purposes as I am on standby for 24/7. On 2 occasions I've NOT BEEN ABLE TO RESPOND to the problems at my place of work.<br> My landline is ***<br> 13 Chelsea lane<br> entrance on c/o Cedar and Pine street<br> Plantation Boksburg<br> <br> original fault 98CRK271015