No phone or ADSL for >1 week

Item: Telkom
Rating: 2
Author: Gary S

I have had no phone or ADSL for over a week. Despite numerous calls to the call centre, it is still not working. Every time I get told that the fault is in the hands of the technician. But nothing gets done. I am about to cancel all my services with Telkom.

Helpful (0)

Replies (1)

Telkom's replyOfficial

01 Oct 2015, 19:24

Hello The Doc,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM1****3.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply01 Oct 2015, 19:24

Official