No phone, no business

<p>On Wed 11 January 2017 I reported a line fault (intermittent ADSL and dead landline) for which I have a referemce number. I have called several times (8-10 times) and been given two further escalation reference numbers. Despite promises (on every call but one) to have the tchnicial contact me, NOTHING has been done. From a business to not have a landline is crushing. It has been exactly three weeks since the report and over two weeks since escalation and I have not heard from Telkom. My business is suffering.</p>