No Phone Line. No ADSL

<p>10 December 2016 sent sms to 30591. Received a reference number. 16 December 2016 Technician arrived, spent a lot of time in and out. 19 December 2016 phoned 10210, complained about lack of information, was given an "escalation" number, still nothing. 3 January 2017 phoned again. 4 Jan'17 phoned again, promised they will come, they arrived at 13h10, left at 13h22, still no response from Telkom. We do not have a clue what's what. This a repeat of happen in August and October 2016, in October we were down for 21 days, you still got to pay the charges although there is no service. This time it looks like we will have down for a record period.</p>