1 reviews | Active since Jun 2010
No phone, intermittent email and adsl
I am no longer in the mood for generic responses. The present situation with only a hissing no dial tone phoneline, intermittent email and virtually zero internet access is the second time in a few weeks I have to put up with this situation.<br> <br> Only a few weeks ago I had to put up with your inane recorded message (which included the word 'fun') I eventually had 2 outsourced technicians here who diagnosed the problem as off my premises 'somewhere underground'. Their halfbaked solution was to rob Peter to pay Paul - they swopped my disfunctional line with that of my wife and the problem went away for a week or two at the cost of my wife's phone line.<br> <br> After going again through your miserable call centre, I logged a new fault on the 16th March (ref no 208CWK180316) and followed up a few days later and got fed more ******* but no action to fix this phoneline.<br> <br> There are Telkom? subcontractors digging holes all around the streets where my premises are. Is it these people who are causing this?<br> <br> I will wait one more day for you to fix my line. My next complaint will be with ICASA and then the relevant government department/s. My business losses are now intolerable.<br> <br> laguna
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM215999.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM215999.
Regards
William
Telkom Social Media Team
