JS
Jaco S
1 reviews | Active since Nov 2009
06 Mar 2015, 09:49
no phone connection and dsl internet
Hi I have had no DSL and no phone connection from 1:34 6 march 2015 I reported fault to telkom ref 3ctk060315 I also reported DSL fault and telkom says there is nothing wrong with my DSL internet connection but I have no phone line that is working so how is DSL internet supposed to work what is wrong with my phone line that is dead as well as what is wrong with my DSL internet connection not working when will it be fixed
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Telkom's replyOfficial
06 Mar 2015, 12:07Hello bethaljaco,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to ourTechnical team and feedback will follow.
Your reference is: SM94382.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to ourTechnical team and feedback will follow.
Your reference is: SM94382.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply06 Mar 2015, 12:07
Official
Hello bethaljaco,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to ourTechnical team and feedback will follow.
Your reference is: SM94382.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to ourTechnical team and feedback will follow.
Your reference is: SM94382.
Regards,
Sanele Buthelezi
Telkom Social Media