TM
Thato M

1 reviews | Active since Nov 2015

12 Nov 2015, 16:03

No package recived after 3 weeks

apl**** an onine apllication on the 15th of october , you guys deducted my first installment by 1st of november ITS BEEN THREE WEEKS , still havent got my phone , i dont have the tracking number even!! when i want cancell this deal... you guys want to TAKE 14 DAYS to get my refund... Telkom has the worst SERVICES EVER!!!!!! I want my phone before this Friday , or I Want My Refund tonight!!!!

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Replies (1)
Telkom
Telkom's reply12 Nov 2015, 18:19
Official
Hello Thatoshaun,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM167162.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media