NO other word that useless - Possible ***** too!!

<p>Good day,</p> <p> </p> <p>I have two HUGE issues with your services apart from the fact that I NEVER have signal: </p> <p>Please advise - according to the consultant an order has been put in for my contract to be cancelled.</p> <p>Which I understand as I have put in the cancellation.</p> <p>BUT on my cancellation form I CLEARLY state I want to make use of my number going forward for prepaid services!</p> <p>NOW I cannot make nor receive calls - as the option for voice has been cancelled already due to the cancellation in progress??????? And the consultant just says well there is nothing she can do.</p> <p>PLEASE advise to me how do you expect me to make a call when I'm in an emergency? Seeing that I am 9 months pregnant with a similar situation last week where I could not get hold of my husband.</p> <p> </p> <p>Then I paid my account in full with an amount of R536.73 on 25.01.2017. As I do every month via EFT. NOW you people decide to run a debit order on the 31st of January 2017 of the exact same amount of R536.73 - see below:</p> <p>FNB :-) R536.73 paid from cheq a/c..311476 @ Eft. Ref.Telkommobi ********** 940. 1Feb 00:00</p> <p> </p> <p>PLEASE tell me WHO is going to pay for the cost you have created now allowing my aacount to be in excess??? WHO? Surely not me!! I suggest you get your department in order and reverse all money that is due to me for pushing my account into excess. If this does not happen I will report you for *****. This is not my 1st time I have an issue with you running debit orders when my ac**** has been paid already and putting my account in excess.</p> <p> </p> <p>This is for the exact same reason I am cancelling this useless service!!!</p> <p>PLEASE afford me your time for your next reply and not let me wait as I did with my previous request.</p> <p> </p> <p>Thanks,</p> <p>Nadine</p>