No order placed. Twice

Placed an order for a line upgrade on Monday 12 Feb 2018. Called in on Tuesday, to see the progress. Was told that no order had been placed, so the consultant then allegedly placed the order.

Called in on Wed 14 Feb, and spoke to Nofundo, who again informed me that no order has been placed, yet again. Nofundo then gave me an email address to send my complaint to since no supervisor was around to take my call. The address doesnt work. ( ********** It comes as no surprise that nobody wants to deal with Telkom, absolutely apathetic to their customers, and grossly ***********. I wonder if they know that this level of service, will turn people away and result in retrenchments for them, like it did last year.