No Order

I phoned on Monday, 11 January 2016 to apply for a 10meg line ADSL.<br> The first thing that happened is I was quoted a completely different price to my husband that phoned 10 minutes before me. I had to give my banking details (Which I am not comfortable with) ID, Address and contact numbers. When I questioned the lady why I am quoted a different price she basically HUNG UP on me with no reference number, when I called back I spoke to another lady who said the first lady is the only one that can give me the reference number and process my order but she will tell her to call me!<br> I came right with another company for cheaper for wifi and when I called Telkom to cancel my order another lady said there is NO order processed for me.... So firstly I want to know what has happened to my confidential information that was submitted and now no one can find an order or reference number???? I am very disgusted with the service, poor communication that you have provided. I would like someone to contact me and let me know what is happening with my banking details I have submitted. Terrible!