NO ONE WILLING TO ASSIST AND LIES

Telkom has got the best deals but customer service is worse, both from the call centre and the store. On the 30th of September 2015 I went to the Telkom store to apply for a new contract because of the promotion they had, Smartplan 100 with 100 minutes all-net, 1GB Data, Unlimited Calls Telkom to Telkom, Free Clip. So when the Data was loaded on the 1st of October I only got 150MB and not the 1GB I was promised, also I noticed all numbers were coming in as private, I was told I need to pay an extra R8 just to see who is calling (REALLY). <br> <br> After trying to get this resolved and not getting anywhere I decided to cancel my contract as it was within the 5 days of the cool off period as stated in Section 16 of the Consumer Protection Act. I was given a case number for cancellation and when I called the customer care center 25 days later I was told the case was closed and a note was attached saying number already on prepaid, but again Telkom **** as it is still on contract. I'm sick and tired of incoming calls coming in as private number, I want this issue resolved ASAP. Why is Telkom treating us like this???