NO ONE RESOLVING OUR COMPLAINT
<p>On Fri, 02 Sep a car crashed into a Telkom pole outside our yard + took out the neighbors fence. The lady from next door reported it the next day. We were away in Cape Town and I reported the issue as well on 6/9/2016 (***) Our landline number is ********** 699 and we have an ADSL.</p> <p>I have since phoned again on 12/9 and again on 15/9 and again on 22/9 and we have as yet still not seen any attempt for this damage getting repaired or any communication with us that it is even going to be repaired!!!!</p> <p>Every day we have to get in our car and go to a coffee shop to recieve and send emails, etc.</p> <p>We are quite frankly getting really irritated and frustrated with this issue that is just not getting resolved.</p> <p>Is there anyone that can possibly give us a time frame as to when this will be getting fixed.</p> <p>I will also like to suggest that you had better credit my account until this is fixed or else..........</p>
Hi claire-gedye-keyser
Thank you for making contact with us and bringing this to our attention.
Please be assured that we will escalate this matter and provide feedback as soon as possible. We do apologise for inconvenience caused to you.
Interaction ***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi claire-gedye-keyser
Thank you for making contact with us and bringing this to our attention.
Please be assured that we will escalate this matter and provide feedback as soon as possible. We do apologise for inconvenience caused to you.
Interaction ***
Regards
Luleka
Telkom Social Media Team
Best regards,
