No one knows why my phone is still suspended.

My Mobile number got suspended a week ago and I went to the bank on the 15th August 2015 to go pay the outstanding amount. I gave Talkom mobile a call informing then about the transfer and I was told it will take 72hours to reflect. 3 days later I give them a call to find out why my phone is still suspended and the only answer I could get was that they will send my enquiry to their managers because they can see that my account has been settled. 2days later I gave them a call again trying to get feed back from the managers and I was on the phone for 2hours waiting to be transferred to a manager because the sweet call centre agents don't know how to handle such situations. After the 2hours wait my call was cut and when I tried call back I was told that all the manager have knock off at 5pm. I don't know what other steps to take for me to be heard . I want is for someone to let me know when I can start using the services that I'm going to be billed this month.<br> <br> Disappointed customer