No One knows whats going on?

I placed an order for a line 2 months ago.<br> <br> Nearly a month and half later you randomly sent a technician and he told me the underground cable is broken and the cable team needs to fix it, once this has been done you will reschedule. I was rescheduled for Monday the 11 of may, for which i ahd to take leave off from work. only to be told that the underground cable is still broken<br> <br> Your call center is absolutely useless and told me the line is installed, seriously someone should slap that person. Your facebook and twitter representatives just choose to ignore me!?!?!?!?<br> <br> ***, how am i supposed to earn money and contribute to the economy if you the monopoly can even get your duck in a row