TW
Tanya W

1 reviews | Active since Oct 2011

26 Aug 2015, 09:17

No One knows how to do their Job

i have sent emails to cancel this telkom mobile contract Numerous times: <br> 28 April 2015 - HAVEN'T BOTHERED TO REPLY <br> 29 June 2015 - HAVEN'T BOTHERED TO REPLY TO ME<br> 14 July 2015 - HAVEN'T BOTHERED TO REPLY TO ME<br> 17 August 2015 - HAVENT BOTHERED TO REPLY TO ME <br> and i posted a complaint on hellopeter on the 5 August 2015, i got a call from ERIC from Telkom, who was going to phone me back regarding this complaint and to this day .... i haven't heard one word back. <br> This is the last time i am going to even bother with this, If you want the money for the contract that was supposed to be cancelled due to the owner being deceased, then GOOD LUCK GETTING THE MONEY FROM HIM, as i know where he is now, he isn't bothered about being blacklisted!!!

0
Replies (1)
Telkom
Telkom's reply26 Aug 2015, 10:01
Official
Hello Grandmasta,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM131812

Kind Regards
Zulfah
Telkom Social Media Team