FP
Francois P
1 reviews | Active since Jan 2013
07 Dec 2015, 11:08
No one is returning my call.
After taking a mobile phone contract out over the phone, I received my devices.<br> The problem I am having is that since the 30/11/2015 I have been trying to get the service/call centre to phone me back to activate/migrate my cell no. I have sent 8 emails with no reply/answer. Seriously how difficult is it to return my call.
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Telkom's replyOfficial
07 Dec 2015, 12:06Hello Francois3267,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175489
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175489
Regards
Narriman
Telkom Social Media Team
Telkom's reply07 Dec 2015, 12:06
Official
Hello Francois3267,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175489
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175489
Regards
Narriman
Telkom Social Media Team