RH
Richard H

1 reviews | Active since Jan 2010

03 Nov 2016, 14:18

No one has come...

<p>On Friday night we had a lightmening storm in our area and the telkom pole that is in my yard, and which provides me with services was struck. My ADSL modem was blown (for which I will replace at my own cost) and the line went dead. I did log the call the following morning 35CNK291016..<br /><br />As to date, no one has been and I have not received any further correspondance from Telkom since being notified that I have logged the call..<br /><br />When can I expect a technician to come and repair my line? I think I have been rather conservative in waiting 6 days?</p>

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Replies (2)
Telkom
Telkom's reply03 Nov 2016, 21:40
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.Your reference number is AI***
We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

RH
Richard H's update10 Nov 2016, 15:40
Reviewer Update

Thank you Telkom, technician came out same day and got everything up and running... Much appreciated for the effort!!