no one follows up or gets back to me

Item: Telkom
Rating: 2
Author: natasha T

my phone line has been cut a week now - i call them everyday an all the say is a tec will be out - i want answers as to why and whats going on.i reported a noisy line and they cut me off.... please i can be contacted on *** Jocelyn

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Replies (1)

Telkom's replyOfficial

17 Jul 2015, 13:02

Hello tas17150,

Thank you for making contact with us

This response serves as confirmation that your query has been received and it will be escalated to technical support for further assistance
We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM126307

Regards
Luleka
Telkom Social Media Team

Telkom's reply17 Jul 2015, 13:02

Official