NO ONE EVER REPLIES MONEY STILL GONE

I went to apply for 2 Samsung tabs, the lady was helpful and sent through my application, she came back to me a week later saying i can collect, when i got there she told me i can only take the 1, so i said if i wasn't approved for both then id rather leave it, she said no i have to take it or ill pay a fine, so i said no i only signed an application and if it wasnt approved you cannot force me to take something i dont want. So december time comes when i have to pay all my bills and there is a big chunk of change missing - telkom has deducted 3500 from my account without me having recieved any product or service from them, they have been trying to deduct for the past 4 months already! <br> I went to sort it out with another branch because i am so angry about this only to find out someone at n1 city put through my application?! I DONT EVEN LIVE ANYWHERE NEAR THAT! <br> Bottom line, no one at Kenilworth centre is replying to any emails. <br> TELKOM IS THE WORST! I WILL NEVER EVER EVER DO DEALINGS WITH THEM AGAIN! <br> I want my money back!