RS
Rui S
1 reviews | Active since Jul 2011
11 Aug 2015, 12:28
NO ONE EVER ANSWERS
BEEN TRYING TO CANCEL MY POLICY FOR MY LANDLINE AT HOME SINCE THE 10TH OF JULY BUT TELKOM NEVER ANSWERS AT THE CANCELLATION DEPARTMENT, EVERY TIME I GET THROUGH TO SOMEONE THEY TRANSFER ME AND I GET THROUGH TO NO ONE. WENT IN STORE AND WAS GIVEN AN EMAIL TO USE BUT THAT MAIL BOX IS FULL AND THE MESSAGE CANT BE DELIVERED. <br> REALLY FEELS LIKE TELKOM IS HOLDING ME HOSTAGE AND NOT LETTING CLIENTS CANCEL.
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Replies (1)Telkom's replyOfficial
11 Aug 2015, 14:13Hello R230126,
Thank you for making contact with us.
Please be advised that your query is being escalated to the billing team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being escalated to the billing team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Telkom's reply11 Aug 2015, 14:13
Official
Hello R230126,
Thank you for making contact with us.
Please be advised that your query is being escalated to the billing team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being escalated to the billing team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
