No one ever answers!

Item: Telkom
Rating: 2
Author: Michael M

Ive made 6 phone calls and have been on hold each time for over an hour. My personal best was 2hrs20min before I gave up. Im trying to cancel my line and have selected that option most times. I thought Id try new customer selection, 5 min and i was through ***!!!!!! they then transferred me and again over an hour before i gave up. Seriously!!!!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

10 Mar 2015, 17:02

Hello mikeonthetown,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team

Telkom's reply10 Mar 2015, 17:02

Official