PA
Peter A
1 reviews | Active since Mar 2009
30 Apr 2015, 17:21
No one ever answers
Why is customer service so difficult for Telkom?? All I want to do is cancel my line as I'm moving but no one ever answers the call! Simple equation, high call volumes equals requiring more staff, it's not rocket science!
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Replies (1)
Telkom's replyOfficial
30 Apr 2015, 17:34Hello padolphs,
A very good day to you!
The matter will be escalated and a consultant will be in contact to assist with resolution.
Your Social Media reference number is SM107441.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
The matter will be escalated and a consultant will be in contact to assist with resolution.
Your Social Media reference number is SM107441.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply30 Apr 2015, 17:34
Official
Hello padolphs,
A very good day to you!
The matter will be escalated and a consultant will be in contact to assist with resolution.
Your Social Media reference number is SM107441.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
The matter will be escalated and a consultant will be in contact to assist with resolution.
Your Social Media reference number is SM107441.
Regards,
Joshua Mnisi
Telkom Social Media Team