No one can solve my problem at Telkom NO ONE!!!!

<p>On 24 August 2016 I received a call from a telkom rep asking me if I would like to upgrade my current deal which was the 10 gog daytime and 10 gig night time deal. This worked like a dream for the good part of years no issues no complaints. So what was the worse that could happen upgrading to the LTE 20 gig daytime 20 gig nightime deal i mean faster speeds with more data sounds like a win as i use my account for work as well. On the 26th of August i eventually received my modem and NEW SIM CARD all excited i got home plugged in my modem and at this time still used my old sim as my NEW SIM CARD had not yet been activated and guess what it worked like a dream i was getting speeds i could only dream of 20 megs per second on average was like being in heaven compared to my previous speeds. Enter 31 August when my NEW SIM CARD got activated at a crucial time when all my work reports were due, the NEW SIM CARD picks up signal but I AM NOT ABLE TO ACCESS THE INTERNET AT ALL i have spent more then 3 hours on the phone with numerous agents and TEAM LEADERS and not a single one could assist and not once did a technician bother to call and this has now caused a delay in my work putting me in real hot water. My reference number ********** 7 seems like something that was given just to put me at ease and get rod of me as i have not received a single call from these so called technicians (if they even exist) as no one at the contact centre 081180 does not have any contact details of these elusive sentian beings. So telkom you might have just cost me my job and not giving a **** at all. If there is a single decent human being who can assist me please do so as the clock is ticking and my work will not magically be done on its own.</p> <p> </p> <p>regards</p> <p>very dissapointed customer</p>