No one can seem to help me on my telkom mix

Hi<br> I have phoned in several times to telkom with regards to my telkom mix cellphone account & no 1 can seem to help me.<br> My problem is that I was under the impression that because i took out a telkom mix contract i would receive free telkom to telkom mobile numbers for the 2 years . After 1 year the service got cancelled so I called telkom n they told me it only for 1year so I wanted to continue the service on my contract for telkom mobile to telkom mobile numbers. I was advised is was an additional R49 a month . I have been on hold for more than 2 hours at a time n no one can seem to help. Phoned in more than 4 times from September till today and no 1 can acivate this service for me they even said I need to increase my limit on phone which I did &still nothing. From this department to that department is annoying since no 1 can sort this out for me. I am so feed up with telkom customercare cause they don't know how to solve a problem they push u from pillar to post. It is a service telkom offers so how come no 1 can sort it out.