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ishmael N

1 reviews | Active since Dec 2012

14 Sept 2016, 10:52

No one can deactivate call/ Fault Forwarding.

<p>Our company line was down due to technical problem and so I called Telkom to activate Call Forwarding to a cellphone number awaiting for technician. They then sent me a form to fill in and send back ********** which I did and the calls were then forwarded. Now that our line is fixed and I want to deactivate this forwarding I am dancing througn all Telkom departments without getting help. I called 10217 and I have spoken to all departments there and everyone keeps telling me that I am in the wrong department. They even asked me to call 10213 which is sales department it didn't help me. I followed instructions here"http://www.telkom.co.za/today/media/downloads/Forward_call.pdf" still no luck. Could you please tell me what to do? Just once more before I move over to Voip system.</p> <p>Thanks.</p>

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