KO
Karin O
1 reviews | Active since May 2011
03 Nov 2015, 11:42
No one answers Telkom phones!
I want to change my debit order date and NO WHERE ON THE TELKOM ONLINE SITE IS THERE A PLACE TO DO THIS. And no one is answering the phones at Telkom accounts department!!!! And no one is picking up the \Chat to an Agent"call on the internet. For goodness sake - this is a simple ask can someone please pitch up to work and actually assist me?"""
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Replies (1)
Telkom's replyOfficial
03 Nov 2015, 12:15Hello Moanalotix,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163794
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163794
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply03 Nov 2015, 12:15
Official
Hello Moanalotix,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163794
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163794
Kind Regards
Zulfah
Telkom Social Media Team