PJ
Pieter J
1 reviews | Active since Jun 2013
19 May 2015, 11:09
No one answers at call centre
Trying to phone Telkom to change my broadband plan. Have been holding for 45 minutes. No one answering. Plus I am calling from overseas, so costing a fortune. Pathetic.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
19 May 2015, 12:01Hello pjoubert777,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111712.
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111712.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply19 May 2015, 12:01
Official
Hello pjoubert777,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111712.
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111712.
Regards,
Joshua Mnisi
Telkom Social Media Team