No notice of system maintenance, internet down

<p>last night our LTE network jumped off at 9 o clock for absolutely no reason. I phoned your call centre only to be informed that you guys are doing a sceduled systems upgrade. No notice or anything was given prior to this. Your agent apologized and then quickly changed her tune saying that it was a spontaneous decision to do the maintenance. This is completely unacceptable. Also to do your maintenance at such a time when a lot of users are online is inconsiderate and bad business. Telkom just do as they please without any notice to clients. This also happened in the case of your ne FUP on the LTE. You changed it without notifying anyone and when you did actually notify people it was 2 months into your new policy. What is wrong with you people? Is it really that hard to take a little bit of pride in yourselves and your jobs?</p>