No no telkom

This is the 100th time that Telkom has been given me issues. I had a bounced debit because they had debited the day before the arranged payment date and when I called in to pay the bill, the consultant told me I don't need to do such because I will be double debited at month end. But then they cut my service. And when I call back they say I have to pay the full amount of two months to start my service and have no excuses for the previous consultant who gave me wrong information and put me in a mess. My services are still suspended and it's not even due to negligence on my part. Would like to move service providers as soon as I can. Very unhappy about this.