NN
NOELLE N
1 reviews | Active since Jun 2015
24 Jun 2015, 08:53
No network for 7 days.
I am on Telkom mobile network i have no network for 7 days. I have spoken to at least 10 consultants with whom i have done numerous things with my phone changing settings and resetting settings and no one could resolve the problem. now i am waiting for the technical office to get back to me for almost 3 days now. Guess the best thing for me to do now is get a Sim swap. oh also only 2 of those consultants that i had spoken to apologised for the inconvenience. How nice! Very disappointing Telkom.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
24 Jun 2015, 09:32Hello NOLA08,
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we will get one of our consultants to contact you at 10:00 and assist further with your query.
Your Social Media reference number is SM120149.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we will get one of our consultants to contact you at 10:00 and assist further with your query.
Your Social Media reference number is SM120149.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply24 Jun 2015, 09:32
Official
Hello NOLA08,
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we will get one of our consultants to contact you at 10:00 and assist further with your query.
Your Social Media reference number is SM120149.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation:
Kindly be advised that we will get one of our consultants to contact you at 10:00 and assist further with your query.
Your Social Media reference number is SM120149.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,