No Network Coverage

I'm at the end of my Tether. I'm trying to cancel my existing Contracts, because we only have Edge on the Farm. I didn't know, because we had WiFi before. I'm basically paying for a Service that doesn't exist.

From a Security point of view, it's a disaster.

I'm supposed to be able to dial Landlines as part of my Contract. My Call to Helkom to cancel, used up my last Airtime. Before I could get a Reference Number. Still waiting for a Callback. Two weeks later.

I tried to use the Online Portal, but that's also a Minefield. I simply don't receive the OTP via my Email address. I have tried numerous times.

You have my Number, and you sold me the Contracts.

Not a Proxy Company.

Since I'm paying almost R700 a month for non-existent Service, I suggest you fix this ASAP.