NO NETWORK!!
Last night no NETWORK for 30mins. Today I'm working on remote desktop, the reason I have internet... and no NETWORK for almost two hours, happened last month too... I'm losing pay !! As well as looking like a fool in front of my customers and employee! Also, side note, upgraded my package to one three times more expensive than what I was paying and I saw conveniently on my bill there is an extra gig I never asked for on my cellphone contract! Really Telkom, I expected much much much better...
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Replies (2)
Telkom's replyOfficial
28 Aug 2017, 08:18Hello megan-jayne-elworthy
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply28 Aug 2017, 08:18
Official
Hello megan-jayne-elworthy
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
26 Sept 2017, 11:01Hi megan-jayne-elworthy,
We apologize for the delayed response on your inquiry, this response serves as a follow up on your query, Please advise if you are still experiencing network issues and if the issues are persistent kindly provide us privately with:
Telkom Mobile affected Number
Case Number
ID Number
Contact Number
Name of the device used
The physical address where you are experiencing issues
Thank You,
Kind Regards
Asithandile
Telkom Social Media Team
Best regards,
Telkom's reply26 Sept 2017, 11:01
Official
Hi megan-jayne-elworthy,
We apologize for the delayed response on your inquiry, this response serves as a follow up on your query, Please advise if you are still experiencing network issues and if the issues are persistent kindly provide us privately with:
Telkom Mobile affected Number
Case Number
ID Number
Contact Number
Name of the device used
The physical address where you are experiencing issues
Thank You,
Kind Regards
Asithandile
Telkom Social Media Team
Best regards,