No more words for POOR service from Telkom

My ADSL line started giving me problems about a 2 months ago. Managed to get it working after numerous hours of holding and phoning just to start acting up again a week later. For the past few weeks the lines is either intermittent or not working between 17:00 and 21/22:00. This is the time I'm at home. I did auto log, calling nothing is getting this resolved. Tonight I was told that Western Cape is experiencing issues with servers and it being attended too, BYE. Really WHEN will it be fixed?? So I don't have to pay this MONTH? I contacted by friend living 3 block from me and he's not experiencing any problems? So what NOW? Really pathetic that a provider with market share and the monopoly can't run a decent service.