1 reviews | Active since Oct 2016
No more brown hair only Grey all because of Telkom!!!
<p>My account was suspended because of a debit order which did not fo off. I paid the amount in full by debit the following month. When contacting Telkom numerous times they inform me that the account is with collections, and my service will only be restored upon receiving conformation from collections. When contacting collection Ny Debt Management they do not have any information on my account on the system. I phone Telkom agian and get the same story, i try to explain I want to understand the 7-14 days story but where is my account at this moment if not with Collections ( Nu Debt) or Telkom. </p>
Silence is Golden!!!!!!!!!! Way to go Telkom!!! Mute!!!!!
Silence is Golden!!!!!!!!!! Way to go Telkom!!! Mute!!!!!
After phoning Nu debt Management numerous times with the number Telkom provided me I was just told that there is a Telkom Collections and a Nu Debt Collections, The latter being for payments way overdue. There is no direct number to the Telkom collections so the agent will give you Nu Debt's number. Even though your account is not with them. This was all told to me by a Telkom agent, who could not give me a reference number. So this is actually ridiculous! As for Yazied and Celiwe Ops Specialist: Social Media Division: Multimedia Channels thanks for your prompt response to my complaint, but it seems you have no DATA because nothing has been done since.
After phoning Nu debt Management numerous times with the number Telkom provided me I was just told that there is a Telkom Collections and a Nu Debt Collections, The latter being for payments way overdue. There is no direct number to the Telkom collections so the agent will give you Nu Debt's number. Even though your account is not with them. This was all told to me by a Telkom agent, who could not give me a reference number. So this is actually ridiculous! As for Yazied and Celiwe Ops Specialist: Social Media Division: Multimedia Channels thanks for your prompt response to my complaint, but it seems you have no DATA because nothing has been done since.
Good day,
We tried to contact you but your number is not going through.
Please be advised that your number is now reopened for use.
May you have a great day.
Kind regards
William
Telkom Social Media Team
Good day,
We tried to contact you but your number is not going through.
Please be advised that your number is now reopened for use.
May you have a great day.
Kind regards
William
Telkom Social Media Team