AK
Annalize K

1 reviews | Active since Jun 2017

17 Nov 2017, 10:38

No luck - Repair

Kindly find attached proof that how many times we were on the phone with Telkom and no Luck i have spoken to :Angel ;Bongiwe Sweetne And many more

I am very sad to say it but this is shocking i have holding for customer care, and assisting to activate the wireless phone ( that i think does not take that long ) for almost 2 hours and you can surly see on the reference how many times i was phoning and by how may agents i was speaking to. The one Agent was very rude and was very unhelpful.

As customer we keep on paying our Telkom account on TIME, but if you don't pay your account they fast to send letters e-mails and give you over, but they not that fast resolving the problem.

I would really appreciate that this matter can be resolved as soon as possible.

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Replies (1)
AK
Annalize K's update21 Nov 2017, 10:08
Reviewer Update
I receive this respond all the time, i need response as soon as possible.......it is going on now for +- 2 months going on 3 months how long does this matter take to be resolved. Only a registration of a sim. I really would like the CEO or the MANAGER contact details as this is really unexceptionable