No LTE Router, 3 weeks later!

App**** for a Uncapped LTE router on 28 October 2015. It was approved, money deducted from account and was told delivery would occur within the next work week. <br> <br> App**** for a second bundle, as soon as first was approved. Again, money deducted, will be delivered next week.<br> <br> Phone back on 6/11/2015. To find out where the routers are. Person at call center says there is no record of the second router being ordered, but she will do it now and provide feedback. We have sent emails, tried calling (the 45 minute wait times are excessive at the very least) and nothing... no routers, no service.<br> <br> This is a service which we have already paid for and we have not received any goods. 3 Weeks later!!! This is borderline *****... Considering legal action and reporting Telkom to ICASA for ********* business practices and PRASA for ******* banking deductions without receipt of goods if we do not receive the routers and our services within the next 3 days.<br> <br>