No LTE but website says otherwise

<p>Good day, Telkom. For two months now I have been calling into Telkom customer care to get connected to your LTE network. I have signed up for the Unlimited Broadband deal and I recieved my router and antenna.</p> <p>A technician came to my residence and found that there is no LTE in my area even though according to the Telkom webpage http://www.telkom.co.za/today/unlimited­broadband (image attached), I should have coverage.</p> <p>The technician sent a report to Telkom a month ago but no one at Telkom wants to tell me what is going on with my connection. The base station ID for the tower that is supposed to give me LTE is eER_3367.</p> <p>According to the Ts and Cs that come with the deal, I am supposed to be put on the 3G fai***** while you guys fix the LTE issue but no one wants to help me with this for over a month since the report from the technician was sent in.</p> <p>I remain unconnected even today, I call everyday with out getting any help. Did you guys lie about my coverage on the map, or did you guys lie on your terms and conditions and now you do not want to live up to them?</p>