JL
Jason L
1 reviews | Active since Nov 2015
01 Nov 2015, 14:54
No lte
I bought a lte router from telkom on a 2year contact but my address is not lte and i bought it just for games i can not use it because its only 1.6mbps .i can not cancel the contract even if i get a telkom land line i am willing to pay even more than I'm currently are for a land line .now i must payR460 for something i cant use and its a problem thats not my fault
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Telkom's replyOfficial
01 Nov 2015, 16:55Hello Jason65,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM163143.
Regards
Frank
Social Media Team
***
081 180
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM163143.
Regards
Frank
Social Media Team
***
081 180
Best regards,
Telkom's reply01 Nov 2015, 16:55
Official
Hello Jason65,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM163143.
Regards
Frank
Social Media Team
***
081 180
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM163143.
Regards
Frank
Social Media Team
***
081 180
Best regards,