No LTE

At home I fall in an LTE area but only got 3G on my Huawei B593 router. Then a couple of months ago it dropped down to 2G, sometimes if I am lucky 3G. The signal quality is so bad that I cant do anything, surf the web, check email etc because it takes too long. I have moved the router to a different area (at work) and it works perfectly fine.<br> <br> After many calls to the call center they finally sent out a technician. I showed him the results I obtained from [URL Removed] (the same tool they use to check line speed) and he fully agreed with me that there is a problem.<br> <br> A week later I tried to find out what was the status of my problem only to be told by the call center that my ticket (nr ***9/) has been deferred and that I would get a call once the case is closed. ***???<br> <br> I am paying monthly for a service that I am unable to use. Telkom is quick to take my money but they are unable or it seems to me unwilling to repair the problem.<br> <br> So, if you are thinking about getting Telkom Wireless I would definitely NOT recommend it. Everything from the supplying of the hardware to the service delivery is extremely poor.