HE
Hannes E

1 reviews | Active since Mar 2012

29 Mar 2016, 07:36

NO LINES SINCE 10 MARCH 2016

I have reported, our lines that are not working since 10 March 2016. It is now the 29 March 2016. This is ridiculous. I contacted Telkom every day since this incident has occured and everyday i am told that the problem will be escalated, or prioritized. Now if this is the truth, the CEO would have to be in charge fo the complaint by now!!! <br> <br> DO NOT GO TO TELKOM!!! THEY DO NOT FIX ANYTHING! CLEARLY I HAVE MISSED THE GOOD SERVICE THEY ARE RAGING ABOUT!! <br> <br> Taking more almost 20 days to sort out a ADSL and Line issue is clearly not good service!! We are premium clients and this is how we get treated?? <br> <br> I have spoken to numerous managers too. Guess what, nothing happens!!!! <br> <br> We are running a business from this line as well, now we losing alot of income due to their negligence!

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Replies (1)
Telkom
Telkom's reply30 Mar 2016, 10:30
Official
Hello Hannes777,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.