NO LINES FOR TWO MONTHS

SINCE MY OFFICES OPENED THIS YEAR JANUARY WE HAVE BEEN BATTLING WITH OUR PHONE AS WELL AS INTERNET LINES. WE HAVE REPORTED THIS FAULT SEVERAL TIMES AND SO FAR NO FEEDBACK FROM TELKOM. WE HAVE TO PHONE EVERY DAY. YESTERDAY WE WERE INFORMED THAT TELKOM CAN DO NOTHING FOR US AS THE PHONE LINES IS WET. OKAY SO IT RAINED LAST NIGHT, SO NOW THE LINES ARE WETTER SO I GUESS THIS MEANS TWO MONTHS ADDED TO THE DOWN TIME. LAST WEEK I WAS TOLD TO GO TO TELKOM DIRECT IN HATFIELD, COLLECT A FREE WIRELESS MODEM AND GET MY DATA LOADED ONTO THE MODEM. GOT THERE AND THE PERSONAL TOLD ME THEY CAN NOT GIVE ME A FREE MODEM I HAVE TO BUY ONE - O, AND BY THE WAY - WE DO NOT HAVE STOCK! I HAD TO BUY A MODEM FROM VODACOM JUST TO KEEP WORKING BUT OUR PHONES LINES ARE JUST RINGING WHEN THE CLIENTS PHONE US. THIS IS VERY VERY BAD FOR BUSINESS. CASE NR. CTK140116. VOIP seems to be the only route available now.