NO LINES FOR OVER 5 MONTHS

RECENT FAULT ***<br> For the last 5 months or more this phone line has not been working. Can't make calls nor receive calls.<br> Phoned TELKOM several times to report this fault, only once in December the phone line worked for an hour or so.<br> The recent fault as quoted above was logged on the 20/01/2016.....after several days i phoned again (27/01/2016 at 10h58) for an update on this fault. I was told by a Sithabiso that on the 22nd this was appointed to a technician. However he was called out to another site that day And since then this fault was left unattended and forgotten. I was promised that this fault will now be taken serious and be excelated as urgent to their next available technician. They couldn't tell me when..... I am beyond disgusted at TELKOM's poor service delivery. All I want to know is WHEN ARE THEY FIXING THIS PHONE LINE!!!!!