LZ
Lianre Z
1 reviews | Active since Jan 2015
27 Dec 2018, 15:00
No Line Transfer?? Once again Telkom drops us.
We are so beyond fed-up with Telkom! In January we got cut off for more than a month, NOW we moved and requested a line transfer more than a month in advance. We have been at our new location for two weeks now, NO INTERNET... AGAIN. Eventually we called and they said there is no line, we can see the Telkom pole from our balcony, how on earth can you make a customer pay and not give a service? Once again the only word given to us "the matter has been escalated" Seriously, we can't be without service 30% of the year!!! Complete the transfer or inform us to cancel our line! Don't keep us hanging like this!!!! I want an answer like yesterday!
Our details:
Name: Gerhard Surname: van Zyl Landline: **********
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Replies (1)LZ
Lianre Z's updateReviewer Update
10 Jan 2019, 23:08What a surprise, NOTHING! Got someone that went the extra mile and when we wanted to follow up this person also just disappeared from planet earth. Who can I call that actually can complete this problem? Can it be fixed? Or should we move on???????????
LZ
Lianre Z's update10 Jan 2019, 23:08
Reviewer Update
What a surprise, NOTHING! Got someone that went the extra mile and when we wanted to follow up this person also just disappeared from planet earth. Who can I call that actually can complete this problem? Can it be fixed? Or should we move on???????????