LT
Laura T
1 reviews | Active since Jul 2012
19 Feb 2015, 15:23
NO line since 31/01/2015
Fault logged on 31/01/2015. Reference 132CRK310115. Visited Telkom store twice now. Escalation reference 67544. Call centre takes more than 30 mins at a time to answer. Heading to 3 weeks with no service! I refuse to pay service fees for NO service. When will this be resolved?
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Telkom's replyOfficial
19 Feb 2015, 15:51Hello LawsT,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM90645.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM90645.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply19 Feb 2015, 15:51
Official
Hello LawsT,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM90645.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM90645.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team