FS
Farzanah S
1 reviews | Active since Nov 2013
29 May 2015, 21:48
no line service since 7 may but still being charge
fault logged on 7 May 671CWK070515<br> <br> no response from telkom and still being charged for a dead phone line.<br> <br> took my handset in to check it out and it works so it must be the telkom line that has a fault somewhere.<br> <br> credit my account telkom! and fix my line so I can make calls!
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Telkom's replyOfficial
30 May 2015, 07:39Hello zanosam,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow. Credits will only be passed once the line is restored.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow. Credits will only be passed once the line is restored.
Regards,
Hilary Pea****
Telkom Social Media Team
Telkom's reply30 May 2015, 07:39
Official
Hello zanosam,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow. Credits will only be passed once the line is restored.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow. Credits will only be passed once the line is restored.
Regards,
Hilary Pea****
Telkom Social Media Team