NO LINE INSTALLED AFTER 3 MONTHS

I moved from Cape Town to Centurion at the start May 2015. Before doing so, I requested my Telkom ADSL line to be moved. After 2 weeks of being in PTA, I went to the Telkom store where I was told that no request was logged and we lodged a new one. That call was cancelled randomly by the technician. I went back to the store after a week and we logged a new one. An external contractor came to \install"the line a month later and he told me I had to get an electrician to come pull the line from some mysterious place. 2 weeks later I randomly got a call from a Telkom technician who was outside the house to install the line. Had to rush home all the way from work only to get there and they had left. They promised to come back and do the installation but never did. I called the guy again and he said he was in hospital and would attend to my issue whenever he got out.<br> <br> So it's been 3 MONTHS and till now I still DO NOT HAVE a line installed my house. I have just been paying for a service that I do not have. So can Telkom send a Technician"