No line installation

App**** for a an ADSL line in January. Received an SMS stating that a technician would dispatched to install. No one pitched up. Received a few more SMS's on other days had to get someone to wait at home the entire day. Still no one pitched. Contacted Telkom via the Chat service in Feb was told that there was no contact details for the guys doing the installation they would get hold of me. A time of day cannot be stipulate for installation it would be anytime in the day.<br> <br> Contacted Telkom via the Chat service today, apparently the order was cancelled as I could not be contacted. Tried to chat to 3 different consultants was not able to get a way forward, partially because every few minutes the Chat app resets itself. And you have to start from the beginning again with a new consultant.<br> <br> Terrible service, very frustrating.