MW
Mark W
1 reviews | Active since Oct 2014
22 Aug 2018, 08:48
No line and internet service
My telkom line has been down for 3 months now and still not working. Have had no internet either. Paid the last 3 months for nothing. Telkom sent someone out finally about 3 weeks ago only for them to say the fault is outside the house and they cant do the job will have to send someone else still waiting. Refuse to pay another month. Unless account is credited for the 3 months I paid and never received service and line repaired ASAP will cancel account and use another service provider.
Helpful (0)
Replies (1)0
Replies (1)MW
Mark W's updateReviewer Update
20 Sept 2018, 07:59Still have not had my internet reconnected after receiving messages to say it has been. Have paid another R1600 on top of the other R2400 so a total of R4000 and still NO INTERNET this is excluding the amount of money I've had to pay for data whilst waiting for to be connected . Your service is shocking!!!! I want a full refund for my money and will be going with another service provider. Its 2018 and you cant fix a line after 5 months. Totally useles would not recommend Telkom to anybody!!!
MW
Mark W's update20 Sept 2018, 07:59
Reviewer Update
Still have not had my internet reconnected after receiving messages to say it has been. Have paid another R1600 on top of the other R2400 so a total of R4000 and still NO INTERNET this is excluding the amount of money I've had to pay for data whilst waiting for to be connected . Your service is shocking!!!! I want a full refund for my money and will be going with another service provider. Its 2018 and you cant fix a line after 5 months. Totally useles would not recommend Telkom to anybody!!!